Troubleshooting Revit Issues - Part 1

This is part 1 of a 3 part series addressing ways to troubleshoot issues in your Revit project.

The Autodesk Help site has some great information. Here, I have taken the liberty of adding my experiences to their outline. 

Here are some tips when troubleshooting mysterious issues with Revit.

Note: When troubleshooting Revit, you might make changes that you will not want to keep. To avoid making unwanted changes to your project file, make a copy of the project (and if necessary linked project files) and only work with the copied file.

When did the issue start?

Have there been any changes since the last time it worked properly?

Have there been any updates to your computer, inserted any new families, created any specific views?

Does rebooting your computer make a difference?

This can quite often reset Revit if you’re having a minor glitch. If it keeps reoccurring it may be worthwhile reinstalling Revit.

Does it only happen on your computer?

Can you replicate the issue on someone else’s workstation?

Check to see if you have the latest Revit build or are on the same build as your team, you can do this by going to the “About Autodesk Revit” in the top right hand corner.

If you can replicate the issue on another workstation it’s a project file issue, if you cant it’s an issue specific to your workstation.

If certain categories of elements are missing from your view, you can check whether they are turned off in the visibility graphics settings.

I hope this helps, feel free to add your own tips by sending me your comments, hopefully I'll be able to add more as I come across solutions.

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